Frequently Asked Questions

We offer same-day or next-day service for most pest issues. Call us at 778-819-4679 to schedule your appointment. Our licensed technicians are ready to help with urgent infestations.

We eliminate ants, cockroaches, rats, mice, bed bugs, spiders, wasps, and many other common household and commercial pests. We also provide wildlife removal services for raccoons, squirrels, and birds.

Yes! We use eco-friendly, low-toxicity treatments that are safe for families and pets. Our licensed technicians follow strict safety protocols and can provide additional precautions for vulnerable family members.

Yes. Most treatments include a satisfaction guarantee with free re-treatments during your service guarantee window. If you're unhappy with your treatment, please contact us—our goal is to control and solve as much of your pest issue as we can. See our full Satisfaction Guarantee for cancellations, warranty limits, and client responsibilities.

Pricing depends on the type and severity of the infestation. Initial treatments start at $190, home protection packages at $350, and commercial services at $600. We provide free quotes and transparent pricing.

Yes! We offer quarterly and annual maintenance plans to prevent future infestations. These include regular inspections, treatments, and priority service. Contact us for customized maintenance packages.

Don't wait! Call us immediately at 778-819-4679 for emergency pest control services. We can often respond the same day for severe infestations. Early intervention prevents bigger problems.

Yes. We provide pest control consultations in English, Mandarin (普通话), Cantonese (粵語), and Tagalog so we can explain findings, pricing, and treatment plans clearly. Call 778-819-4679, or visit our Chinese service page for Mandarin and Cantonese information.

Yes, we are fully licensed, insured, and certified pest control professionals. Our technicians undergo regular training and follow all provincial regulations. We're a trusted, locally-owned BC business.