How Refunds & Cancellations Work
Initial Services
If you are unsatisfied with your service after we have completed all recommended treatments and follow-up visits, please contact us within 30 days of treatment to discuss a partial or full refund.
Service Cancellations
Scheduled appointments can be canceled or rescheduled without penalty up to 24 hours prior to your appointment time.
Policy Expectations & Warranty Limits
No Lifetime Warranties
Because pest activity is heavily influenced by external environmental factors, building structural changes, and daily habits down the road, we do not offer lifetime warranties.
Client Collaboration
Effective pest control is a partnership. Refunds or extended service guarantees may be voided if recommended maintenance steps, structural repairs, or sanitation guidelines provided by our technicians are not followed.
Questions about this policy?
Call us or send a message and we'll walk through your situation. See also our Privacy Policy and FAQ.